Refund Policy
At FANTASTIC APPAREL INC, we strive to ensure that our customers are fully satisfied with their purchases. If you are not completely happy with your order of shirts and dresses, we are here to help.
Submit your Return Online
1. Click here https://yeahsportpor.com/index.php/my-account/orders/ to get started.
2. When mailing the return items, please use the return label from the refunding confirmation email.
— Please note, for using this return service, a 5% restocking fee of the total purchased amount will be deducted from your refund.
3. Please allow approximately three to four weeks for your return to be processed at our Distribution Center, and for your refund to initiate and return back to your credit card.
- Returns
If you wish to return an item, you may do so within 30 days of receiving your order. To be eligible for a return, please ensure that:
- The item is unused, unworn, and in the same condition that you received it.
- The item is in its original packaging, with all tags attached.
- You have the receipt or proof of purchase.
- Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
Please note the following details regarding refunds:
- Processing Time:Refunds will be processed within 7-10 business days after receiving the returned item.
- Shipping Costs:Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to our error (e.g., you received an incorrect or defective item).
- Exchanges
If you need to exchange an item for a different size or color, please contact us at [email protected] to arrange the exchange. We will provide you with instructions on how to return the item and receive the replacement.
- Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Custom or personalized items
- Sale or clearance items
- Return Shipping
To return your product, please mail it to:
- Address:Temple city, CA 91780
You will be responsible for paying for your own shipping costs for returning your item. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
- Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [email protected] with your order number and a description of the issue. We will arrange for a replacement or refund, including the return shipping costs for the damaged or defective item.
- Late or Missing Refunds
If you haven’t received a refund yet:
- First, check your bank account again.
- Then, contact your credit card company; it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at [email protected].
- Contact Us
If you have any questions about our Refund Policy, please contact us:
- Email:[email protected]
- Address:Temple city, CA 91780
Thank you for shopping with FANTASTIC APPAREL INC We appreciate your business and are committed to providing you with the best products and customer service.